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PMO Observations & Takeaways

1

Team Assignments

Specific initiatives worked well when everyone knew their assigned roles and team members

Action Item

Document and communicate team members and roles

2

Delivery Workflows

There was a gap in the clarity of the Epic workflow and roles/responsibilities

  • Workflow and roles were refined and finalized:
3

Increase collaboration throughout the Epic workflow

  • Increase communication frequency, minimize assumptions, set clear expectations and timeline
4

Establish a clear pricing routine for Rating Factor changes and table/structure changes

Potential candidate for Pricing BA in Umair Hassan (Current Prod Support BA- assigned to MBR-06).

  • Started elaboration on Minimum Premium Structure
  • Mutual interest in becoming dedicated Pricing BA (as needed)
  • Backfill Prod Support position with EY
  • Addresses immediate need for Pricing BA Support
5

Need for additional Onshore Dev/QA support

Addresses gap in communication and product knowledge/quality from offshore resources

List of potential candidates from EY to establish permanent Bamboo role
Josh Lisenba Onshore QA

Detail oriented, strong QA analytical skills, mutual interest in Bamboo position

Sadashiv Jagannath Onshore PC DEV

Thorough Guidewire PC knowledge

Cory Bryck Onshore QA

Strong QA, ability to quickly understand complex testing scenarios